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Support

Automated external defibrillators, availability, accessibility and emergency directions.

Quick support

  • Defibrillators come from the national GéoDAE database published on data.gouv.fr, completed by OpenStreetMap (Overpass servers, which receive the map area searched: overpass-api.de, overpass.openstreetmap.fr and the maps.mail.ru mirror run by VK in Russia, used as fallbacks for one another). A place’s address is looked up by the national address database (data.geopf.fr/geocodage) from its coordinates, and place photos come from Panoramax and Wikimedia Commons. The App Store is queried for the latest app version. These requests contain no personal data; each service sees your IP address like any website.
  • DefibFrance iOS 18+
  • Contact support : Write via the contact form

Features

  • Nearby AED map with color coding by accessibility.
  • Public access, 24/7, indoor/outdoor and 500 m to 10 km radius filters.
  • Emergency mode, SAMU 15 call confirmation and CPR guide with haptic metronome.
  • Ads may appear with consent, a rewarded video gives 6 hours ad-free, and an optional “Ad-Free” subscription removes every ad.

FAQ

A defibrillator is missing?

Open databases may be incomplete. In an emergency, always call 15 or 112. You can suggest a defibrillator from the app: it is published as a note on OpenStreetMap.

What do colors mean?

They indicate public, limited or uncertain access based on available information.

How does Emergency mode work?

It shows the nearest defibrillator and the walking route, offers to call SAMU (15) after confirmation and starts a timer. The CPR guide paces compressions with a 110 beats per minute metronome. Siri can open Emergency mode.

Location is not working?

Check the permission in iOS Settings › Privacy & Security › Location Services › DefibFrance. It is only requested while you use the app.

How do I remove ads?

Settings › Ad-Free › Remove Ads: the “Ad-Free” subscription removes every ad while it is active. An optional video also gives 6 hours ad-free. Every feature stays free without a subscription.

How do I restore the “Ad-Free” subscription?

Settings › Ad-Free › Remove Ads, then the restore purchases button at the bottom of the screen: StoreKit and your Apple account find the subscription again. “Manage Subscription” lets you cancel it.

How do I delete my data?

Settings › Reset settings erases settings, favorites, hidden places, the last position and the cache. Deleting the app has the same effect.

Contact

A question, a problem, an idea? BodyCorp personally answers every message.

Contact form Write to support

Write via the contact form

Data deletion

DefibFrance creates no account. Settings › Reset settings erases settings, favorites, hidden places, the last position and the cache. Settings › Data lets you clear the cache or delete the downloaded national data. Deleting the app erases everything.