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Privacy policy
No account, no profile, no data resale. This page states what the app processes, why, and what you can require of it.
1Data used
Telora creates no account and sends the developer no personal data. The list of your sources (type, server address, user name), your profiles, favorites, lists, playback progress and settings are stored in the app; passwords, tokens, playlist links, the parental code and profile codes are kept in the device Keychain, without iCloud sync, and the cached catalog is encrypted. The app connects directly to the servers you add (your provider, your Plex, Jellyfin or Emby server, your NAS): they receive your credentials and your IP address, under their own rules. The Local Network permission is used only to reach your home servers. The connection to your servers may use unencrypted HTTP if the server requires it (local network). The app’s files are visible in the Files app (iOS file sharing); Siri and Spotlight shortcuts stay on the device. Telora asks for neither location, contacts, photos, camera nor microphone. No ads, no analytics.
2Advertising and purchases
No ads, no tracking. Telora has no free version: it is used with the Telora+ subscription, monthly or yearly, after a one-week free trial offered once per Apple Account. Family Sharing is on: the subscription also covers the members of your family. The subscription is handled by StoreKit and your Apple account, renews automatically unless cancelled at least 24 hours before the end of the period, and is managed or cancelled in your Apple Account settings. The app never receives payment card data.
3Children
On the App Store, Telora is rated 18+. Telora is not aimed specifically at children, asks them for no personal information and offers no messaging, no exchange between users and no sharing to social networks. A parent can set a parental code, protect the settings and create a child profile, which shows only kids’ categories; “Hide adult content” is on by default. Content comes from your own sources: Telora does not control it.
4Changes to this policy
This policy follows the app: it is revised whenever a processing changes, and the date at the top of the page shows its latest update. A significant change is also noted in the App Store release notes.
5Data sources
Telora provides no content: movies, shows and channels come only from the sources you connect. For Plex, sign-in goes through plex.tv (code entered at plex.tv/link), which receives an installation identifier specific to Telora. Extra information (logos, fallback artwork, cast photos, collections and studios) comes from open databases: Wikidata (CC0), Wikimedia Commons and Wikipedia (free licenses), TVmaze (CC BY-SA), and channel logos hosted by Wikimedia and animauxtv.fr. These requests contain title identifiers and names of shows, channels or studios taken from your catalog, never your credentials. Images supplied by your sources load from their servers. Each of these services sees your IP address like any website. The encrypted DNS option (settings) sends name lookups through Cloudflare, Quad9 or Google, your choice. If you open a video in Infuse or VLC, its address is passed to that app.
6Retention
Data stays on the device as long as the app is installed. Settings › Data & Storage clears the image cache and the active profile’s watch history; removing a source erases its Keychain credentials, cache and settings. Deleting the app erases the rest; iOS may keep Keychain items after the app is deleted, so remove your sources first to erase everything.
7Your rights
Under the GDPR, you may request access, rectification, erasure, restriction, portability or objection regarding your personal data. You may also contact your data protection authority.
8Contact
Telora is published by BodyCorp, an independent developer and the data controller, who personally answers any question about your data.