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Support

Media player for iPhone, iPad and Apple TV: your movies, shows and channels, from your own sources (playlist, Plex, Jellyfin, Emby, NAS, files). Telora provides no content.

Quick support

  • Telora provides no content: movies, shows and channels come only from the sources you connect. For Plex, sign-in goes through plex.tv (code entered at plex.tv/link), which receives an installation identifier specific to Telora. Extra information (logos, fallback artwork, cast photos, collections and studios) comes from open databases: Wikidata (CC0), Wikimedia Commons and Wikipedia (free licenses), TVmaze (CC BY-SA), and channel logos hosted by Wikimedia and animauxtv.fr. These requests contain title identifiers and names of shows, channels or studios taken from your catalog, never your credentials. Images supplied by your sources load from their servers. Each of these services sees your IP address like any website. The encrypted DNS option (settings) sends name lookups through Cloudflare, Quad9 or Google, your choice. If you open a video in Infuse or VLC, its address is passed to that app.
  • Telora iOS 18+ · iPadOS 18+ · tvOS 18+
  • Contact support : Write via the contact form

Features

  • One library for all your sources: duplicates merged, one page per movie or show with every version.
  • The best source picked in your language, up to 4K, with its real details (resolution, codec, HDR, audio).
  • Live TV in numbered lineups, now and next, official channel logos.
  • Collections, studios, platforms and cast, title logos, personal lists, profiles and parental controls.
  • Apple’s player (Picture in Picture, AirPlay, HDR) and built-in VLC for every other format.

FAQ

Does Telora provide channels or movies?

No. Telora is a player: it shows and plays content from the sources you add (your provider’s playlist, a Plex, Jellyfin or Emby server, a NAS, files on the device).

How do I add a source?

Settings › Add Source, then pick the type: playlist (M3U link or account login), Plex (code at plex.tv/link), Jellyfin or Emby, NAS (WebDAV or a shared folder through Files), device files.

A video does not play?

Settings › Playback › Engine: in Automatic mode, Apple’s player is used when it can, the built-in VLC for other formats (MKV, AVI, HEVC, DTS).

How do I manage or restore the subscription?

Settings › Telora+ › Manage Subscription (iPhone and iPad), or iPhone Settings › your name › Subscriptions. Settings › Telora+ › Restore Purchases gets the subscription back on a new device or on Apple TV. The one-week free trial is offered once per Apple Account, and Family Sharing is on.

How do I protect children?

Settings › Parental Controls: set a code and protect the settings. In Settings › Profiles, a child profile shows only kids’ categories, and each profile can have its own code. “Hide adult content” is on by default.

Still having a problem?

Write to support with the button below, or from the app: Settings › About groups Support, Privacy and Contact support; on Apple TV, the address is shown in full with a QR code. State your device, its version and the source type. The developer answers every message personally.

Contact

A question, a problem, an idea? BodyCorp personally answers every message.

Contact form Write to support

Write via the contact form

Data deletion

Telora creates no account. Settings › Data & Storage clears the image cache and watch history; Remove Source, on a source’s page, erases its credentials and cache; deleting the app then erases the rest.